Define
Describe the capability
Work begins by naming the competency, performance context, and evidence needed to support a defensible decision.
Validate
Choose the method
Validation methods are selected for the decision being made, not for convenience or format preference.
Maintain
Keep evidence current
The architecture supports review cycles, updates, and governance so competency systems can remain accurate as practice changes.
01
Experience into standards
Practice knowledge becomes explicit expectations that can be taught, observed, and reviewed.
02
Standards into instruction
Learning is designed only after the real performance gap is diagnosed.
03
Instruction into performance
Competence is tied to real work, observable responsibility, and reliable execution.
Evidence anchors
Community Associations Institute; CAMICB; Foundation for Community Association Research; ATD Talent Development Capability Model.
Principle 1
Legitimacy and stewardship
Good governance is the consistent exercise of authority within defined responsibilities, documented processes, ethical boundaries, and fiduciary care.
Principle 2
Role boundaries protect trust
Boards govern, managers operationalize, staff execute, advisors inform, and residents and owners are affected stakeholders.
Principle 3
Traceable decisions
ALCOVA values due process over personality, evidence over impulse, consistency over improvisation, and stewardship over ego.
Principle 4
Authority has limits
A governance framework succeeds only when people understand both what authority they hold and what authority they do not hold.